Gujarat Gramin Bank (GGB)

Settlement of Death Claim

The loss of a loved one is an emotionally difficult time, and we understand that managing financial matters during such circumstances can be challenging. At our bank, we are committed to making the death claim process as simple, transparent, and prompt as possible to help ease the burden on the family. Our dedicated process is designed to ensure timely settlement of eligible claims while providing the necessary guidance and support to claimants throughout the process.

Time Norms

  • Bank will settle the claim in respect of deposit accounts of a deceased customer within a period not exceeding 15 calendar days from the date of receipt of all the required documents associated with the claim.
  • In case of safe deposit locker/ articles in safe custody, the bank shall, within 15 calendar days of receipt of all the required documents, process the claim and communicate with the claimant(s) for fixing the date for making inventory of the locker/ articles in safe custody.
Please note: For quick disposal of the claim, complete and legitimate information is required to be submitted. In case of false and incomplete submission of information, the claim can be rejected.

A. Settlement of Claims in respect of Deceased Depositor(s)

B. Settlement of Claims in Safe Deposit Locker and Articles in Safe Custody of Deceased Customer

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C. Download Applications & Various Forms (Annexures)

Annexure Description Action
Annex I-A Application Form for Settlement of Claim in Deposit Accounts/ Release of Contents of Safe Deposit Lockers/ Return of Articles in Safe Custody kept by Deceased Customer (cases with Nomination or Joint Account with survivorship clause) Download
Annex I-B Application Form for Settlement of Claim in Deposit Accounts/ Release of Contents of Safe Deposit Lockers/ Return of Articles in Safe Custody kept by Deceased Customer (cases other than Nomination or Joint Account with survivorship clause) Download
Annex I-C Bond of Indemnity/ Surety* (To be duly stamped as per the Stamp Act applicable to the State) Download
Annex I-D Letter of Disclaimer / No Objection (To be duly stamped as per the Stamp Act applicable to the State) Download
Annex I-E Declaration / Affidavit Download
Annex I-F Form of Inventory of Contents of Safe Deposit Locker Download
Annex I-G Form of Inventory of Articles left in Safe Custody Download
Annex I-H Bond Of Indemnity With Respect To Delivery Of Contents Of Safe Deposit Locker/ Articles Kept In Safe Custody By The Deceased Customer Download

D. Additional Guidelines

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