Right to Information means Bringing Information to the Citizens
Right to Information means Bringing Information to the Citizens
“…democracy requires an informed citizenry and transparency of information which are vital to
its functioning and also to contain corruption and to hold Governments and their instrumentalities accountable to
the governed…”
In order to promote transparency and accountability in administration, the Indian Parliament enacted the Freedom of
Information Act, 2002, which was repealed later and a new act, The Right to Information Act, came into force on 12
October 2005. The new law empowers Indian citizens to seek information from a Public Authority, thus making the
Government and its functionaries more accountable and responsible.
Right to Information Act 2005 is an enactment made by Government of India, which mandates
timely response to citizen requests for information by all Public Authorities.
Obligation under the Act
Gujarat Gramin Bank Bank is a Public Authority, as per
definition of Public Authority in the Right to Information Act, 2005, and thus is under obligation to provide the
information to members of public.
How to apply for information under the RTI Act?
Only Citizens of India are eligible for making a request under the RTI Act, 2005.Thus Applicant has to give his/her
citizen status along with the application. The request for information has to be made in writing, clearly specifying
the information sought under the RTI Act. The application should contain the contact details (postal address,
telephone number, email address) for contacting back either for clarifications/advices or for providing information.
How to send the application?
As per the Rules and Regulations of the RTI Act on FEE and Cost, the request for information needs to be accompanied
by an application fee of Rs 10/- by way of cash against proper original receipt or by DD or Indian Postal
Order or Banker’s Cheque favouring the CPIO Gujarat Gramin
Bank Please note that photocopy and scanned copy of the same is not
acceptable.
Applications can also be made over email. However, the same shall be followed by “signed” hard copy of the said application to the CPIO concerned along with the appropriate fee. Only upon receipt of appropriate fee the application will be considered for processing. The period of 30 days shall commence from the date of receipt of proof of proper fee.”
Additional charges for receiving the information.
- Rs.2/- for each page (in A-4 or A-3 size paper) created or copied
- actual charge or cost price of a copy in larger size paper
- Rs. 50/- per diskette or floppy
- actual cost or price for samples or models
- for inspection of records, no fee for the first hour; and a fee of Rs.5/- for each subsequent hour (or fraction thereof )
About Us
A brief about the Bank along with links for related information is provided in the About Us section. Click here for History of the Bank ,Click here for Mission And Vision of the Bank .
To whom to send / submit the request?
The request/ application is to be submitted to the CPIO concerned, within whose jurisdiction the information
pertains after ascertaining the details from the link. Click here for the
details of the CPIOs
To whom to send / submit the appeal?
If the applicant decides to make an appeal against the non-response / information provided by the PIO, the appeal
has to be sent / submitted to the First Appellate Authority within the prescribed period of 30 days.
Details of the First Appellate Authority is given below:
First Appellate Authority (RTI) / General Manager,
Gujarat Gramin Bank,
Head Office,
3rd / 4th Floor, Suraj Plaza – 1,
Sayajiganj, Vadodara – 390005,
Making appeal with CIC
If the applicant is not satisfied with the decision of the First Appellate Authority of Bank, he/she can file appeal
within the prescribed period of 90 days to the Central Information Commission (CIC) as per the rules of the RTI Act
2005.
Any other information with regard to RTI Act 2005
For getting any information with regard to RTI act 2005, Click here (Link of RTI site)
- RTI Act. 2005 in English Click here
- RTI Act. 2005 in Hindi Click here
- For Notification / Updation on RTI guidelines Click here (Link of CIC site)
- User Manual for RTI Application & Awareness.
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Audited Third Party Transparency Report GGB
Suo Moto Disclosure In Persuance Of Section 4 Of The Right to Information act 2005-Information about Bank under Section 4 of RTI Act(Updated on 20-06-2026)
| Sr. No. | ITEM | DETAILS OF DISCLOSURE | INFORMATION | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| 1.1 | Particulars of its organization, functions and duties [Sec 4(1)(b)(i)] | (i) Name and address of the Organization | GUJARAT GRAMIN BANK, Address: 3rd & 4th Floor, Suraj Plaza-1, Sayajiganji Vadodara : 390 005 |
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| (ii) Head of the organization | Chairman. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iii) Vision, Mission and Key objectives | Mission: “Our mission is to be the Trustworthy Banking Partner committed for consistent progress and prosperity of all the stakeholders” Vision: “Our vision is to be the Most Trusted Bank to Every Individual of Gujarat” Tagline: “ गुजरात का अपना बैंक ” (Gujarat’s own bank) |
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| (iv) Function and duties | All the officers from JMGS I to SMGS V grade of the bank, working in branches and offices have certain discretionary lending and administrative powers depending upon their positions. The Board decides the delegation of such powers of various grades of officials. These powers are revised periodically, depending upon the organization’s requirement and also Government / RBI / NABARD guidelines. Bank being commercial organization, powers and duties vary according to the placement of officers/employees, grade/scale, post held, job assigned and need of organization; in order to achieve business goal and securing satisfactory quality customer service. Whether to sanction a loan or not, is the absolute discretion of the concerned sanctioning authority of the bank and such discretion is exercised, after taking into consideration the relevant facts and circumstances of each case and Bank/ RBI/NABARD guidelines. Discretionary Lending Power of Credit Committees Further, people can refer to RRB Act,1976, regarding relevant information on duties of staff. |
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| (v) Organization Chart | Gujarat Gramin Bank operates in 33 districts of Gujarat having Branch network of 745 and Head office at Vadodara. These Branches are managed by efficient work force under the control & supervision of -13- Regional offices & Head Office. Organization Chart |
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| (vi) Any other details –the genesis, inception, formation of the department and the HoDs from time to time as well as the committees / Commissions constituted from time to time have been dealt | “Gujarat Gramin Bank” has come into existence on 01.05.2025 with the amalgamation of “Baroda Gujarat Gramin Bank” and “Saurashtra Gramin Bank” vide Government of India Notification CG-DL-E-07042025-262329, dated 7 April 2025, with share capital of 50% by Government of India, 15% by Government of Gujarat and 35% by Bank of Baroda, the Sponsor Bank. Details of Chairman since 01-05-2025:
Details of Regional Managers since 01-05-2025:
For more details please visit: https://www.ggb.bank.in/offices-branches.php |
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| 1.2 | Power and duties of its officers and employees [Sec 4(1) (b)(ii)] | (i) Powers and duties of officers (administrative, financial and judicial) | All the officers have certain financial powers and administrative powers depending upon their positions. The delegation of financial powers of various grades of officials is decided by the Board of Directors of the Bank, which is revised from time to time, depending upon the organization's requirement and also Government / RBI / NABARD guidelines. The concerned sanctioning authority takes decision to sanction a loan or otherwise on merits of each proposal. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Power and duties of other employees | All the officers have certain financial powers and administrative powers depending upon their positions. The delegation of financial powers of various grades of officials is decided by the Board of Directors of the Bank, which is revised from time to time, depending upon the organization's requirement and also Government / RBI / NABARD guidelines. The concerned sanctioning authority takes decision to sanction a loan or otherwise on merits of each proposal. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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(iii) Rules/ orders under which powers and duty are derived and Exercised |
Duties of the Officers and Employee of Gujarat Gramin Bank is governed by
Gujarat Gramin Bank (Officers and Employees') Service Regulations, 2010 with Subsequent Amendments Duties of Executives on deputation from Sponsor bank, including the Chairman, General Manager etc., is governed by the extant Service Regulations of Sponsor Bank i.e. Bank of Baroda. |
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| (iv) Work allocation | Please refer to answer in point no. 1.2 (iii) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.3 | Procedure followed in decision making process [Sec 4(1)(b)(iii)] | (i) Process of decision making Identify key decision making points | There is a well-defined system in the Bank regarding decision making process. Lending and administrative decisions are taken at various levels from JMGS I to Top Executive Grade Scale V and also by Administrative Head and General Manager & Chairman depending upon their positions as per the discretionary lending powers delegated to them by the Board. Branches receive applications for credit facilities and recommend to the appropriate sanctioning authority. In the case of major retail loan products, applications are processed at branches and Centralized Credit Processing Cells (RLF) at select centers. There is a well-defined organizational structure and clear system of accountability based on RBI / CVC guidelines. All credit decisions approved by any sanctioning authority are reported to the next higher authority for control purpose. The system of exercising proper delegation of power and submission of control reports is in place and they are monitored by control officers and through internal inspection.. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Final decision making authority | Board of Directors | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iii) Related provisions, acts, rules etc. | The important policies of the Bank are as follows, which can be viewed on following link: Banking Ombudsman Policy Collection of Cheques Policy Compensation Policy Customer Protection Policy Staff Grievance Redressal Policy Customer Grievance Redressal Policy Third Party Products Selling Policy |
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| (iv) Time limit for taking a decisions, if any | Time limit for taking a decision is as prescribed in the above stated policies. However, decisions are taken on time bound manner | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (v) Channel of supervision and accountability | The channel of supervision and accountability is as per the organizational structure of the Bank and every Officer is accountable towards duties assigned by higher authorities from time to time. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.4 | Norms for discharge of functions [Section 4(1)(b)(iv)] |
(i) Nature of functions/ services offered (ii) Norms/ standards for functions/ service delivery (iii) Process by which these services can be accessed (iv) Time-limit for achieving the targets |
Head Office decides the rates to be offered by the Bank for the deposits, for different tenures which are displayed in the Bank's website and also at the branches. Regarding the advance, again the Head Office takes a decision on introduction of various loan products and details of which are available in the website as well as at the branches. Head Office also decides about the rates of interest for various advances which again are available on our website and also at the offices / Branches of the Bank. Whether to sanction a loan or not, is the absolute discretion of the concerned sanctioning authority of the Bank and such discretion is exercised, after taking into consideration the relevant facts and circumstances of each case.. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (v) Process of redress of grievances | Complaint may be filed online through “Complaints” tab https://www.ggb.bank.in/complaints.php at Bank’s website. Grievance Redressal Policy is available on above link. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.5 | Rules, regulations, instructions manual and records for discharging functions [Section 4(1)(b)(v)] | (i) Title and nature of the record/ manual/instruction. | Gujarat Gramin Bank (Officers and Employees') Service Regulations, 2010 with Subsequent Amendments is available on bank official website | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) List of Rules, regulations, Instructions manuals and records. |
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| (iii) Acts / Rules manuals etc. | Apart from the above the manuals, circulars and policies of the Bank used by the Officers/Employees for discharging various functions are available at Bank’s intranet. These are meant for Bank’s internal circulation | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.6 | Categories of documents held by the authority under its control [Section 4(1)(b) (vi)] | (i) Categories of documents | The documents obtained/executed at the time of lending by the customers / borrowers / guarantors etc for availing Bank’s services are available with branches/ offices of Bank. Documents such as account opening form, safe locker agreement, KYC and other documents of Bank’s customers, which are of commercial value is available with the Branch/offices, under fiduciary relationship and can be shared with the concerned customer. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Custodian of documents/ categories | Custodian of documents for loan documents, account opening form, safe locker agreement, KYC and other documents of Bank’s customers is Branch. Custodian of documents for other documents such as staff related Circular policies etc. is, Regional Office & Head Office. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.7 | Boards, Councils, Committees and other Bodies constituted as part of the Public Authority [Section 4(1)(b)(viii)] | (i) Name of Boards, Council, Committee etc. | Details of Board of Directors can be viewed by clicking on the link https://www.ggb.bank.in/board-of-directors.php of the Bank’s official website. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Composition | Compositions of Board is governed by section 09 of THE REGIONAL RURAL BANKS ACT, 1976, which is as follows: Board of Directors. — (1) The Board of directors shall consist of the Chairman appointed under sub-section (1) of section 11, and the following other members, namely: — two directors, who are not officers of the Central Government, State Government, Reserve Bank, National Bank, Sponsor Bank or any other bank, to be nominated by the Central Government; [Provided that no person shall be nominated as a director, if he is already a director on the Board of any other Regional Rural Bank;] one director, who is an officer of the Reserve Bank, to be nominated by that Bank; one director, who is an officer of the National Bank, to be nominated by that Bank; two directors, who are officers of the Sponsor Bank, to be nominated by that Bank; and two directors, who are officers of the concerned State Government, to be nominated by that Government: As per section 10 of THE REGIONAL RURAL BANKS ACT, 1976, A director nominated under clause (a) of sub-section (1) of section 9 shall hold office during the pleasure of the Central Government and for such term, not exceeding three years, from the date on which he assumes his office, as the Central Government may specify at the time of his nomination and shall be eligible for re nomination: Provided that no such director shall hold office either continuously or intermittently for a period exceeding six years.] For further details copy of THE REGIONAL RURAL BANKS ACT, 1976 is enclosed herewith , link to visit the same is https://www.indiacode.nic.in/bitstream/123456789/1492/1/197621.pdf |
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(iii) Dates from which constituted (iv) Term/ Tenure (v) Powers and functions |
Bank functions through various committees and such committees advise the Bank on various issues. These committees include: Tender Committee, Premises Committee, Investment Committee, Fraud Prevention & Monitoring Committee, Asset Liability Committee, HOCC committee for credit, Audit Committee of the Board, Risk Management Committee | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (vi) Whether their meetings are open to the public? | Public are not entitled to participate on the above committee meetings and minutes are not accessible to public. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (vii) Whether the minutes of the meetings are open to the public? | Public can also refer to the Annual report of the Bank available on website of the Bank for more information. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (viii) Place where the minutes if open to the public are available? | Public can also refer to the Annual report of the Bank available on website of the Bank for more information. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.8 | Directory of officers and employees [Section 4(1)(b)(ix)] | (i) Name and designation | A directory of officers and employees with cadre, place of posting may be seen in following link. Efforts are made to keep the same updated from time to time.Directory of officers and employees | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Telephone , fax and email ID | Details of Head Office, Regional Office & Branches along with address and contact details are available on the official web site of the bank https://www.ggb.bank.in/offices-branches.php | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.9 | Monthly Remuneration received by officers & employees including system of compensation [Section 4(1)(b)(x)] | (i) List of employees with Gross monthly remuneration | A directory of officers and employees with cadre, place of posting, gross monthly emoluments may be seen in following link. Efforts are made to keep the same updated from time to time. Directory of officers and employees Scales of Pay of Officers: Scale I = Rs.48480 - 2000/7 - 62480 - 2340/2 - 67160 - 2680/7 - 85920 Scale II =Rs.64820 - 2340/1 - 67160 - 2680/10 - 93960 Scale III = Rs.85920 - 2680/5 - 99320 - 2980/2 - 105280 Scale IV =Rs.102300 - 2980/4 - 114220 - 3360/2 - 120940 Scale V = Rs.120940 - 3360/2 - 127660 - 3680/2 - 135020 Scale VI = Rs.140500 - 4000/4 - 156500 Scale VII = Rs.156500 - 4340/4 - 173860 Clerical Staff: Rs.24050 - 1340/3 - 28070 - 1650/3 - 33020 - 2000/4 - 41020 - 2340/7 - 57400 - 4400/1 - 61800 - 2680/1 - 64480 [20 Years] Subordinate Staff: Rs.19500 - 665/4 - 22160 - 830/5 - 26310 – 990/4 - 30270 - 1170/3 - 33780 - 1345/3 - 37815 [20 Years] |
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| (ii) System of compensation as provided in its regulations | Statutory Benefits: Pension, Gratuity, Provident Fund (PF), NPS and Maternity Leave of 06 months: Female employees receive paid leave during pregnancy and childbirth, Paternity Leave of 15 days during 06 months from the date of birth of child, Privilege Leave, Sick Leave etc. as prescribed in service regulation. Additional perks provided by employers: Group Medical Insurance, Personal Accident Insurance, Travelling Allowance, LTC, Transport allowance, Transfer allowances, Petrol Allowances, Newspaper , Entertainment etc. is also paid to staff members. |
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| 1.10 | Name, designation and other particulars of public information officers [Section 4(1) (b) (xvi)] | (i) Name and designation of the public information officer (PIO), Assistant Public Information (s) & Appellate Authority | Details of public information officer (PIO) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Address, telephone numbers and email ID of each designated official. | Details of public information officer (PIO) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.11 | No. Of employees against whom Disciplinary action has been proposed/ taken (Section 4(2)) |
No. of employees against whom disciplinary action has been (i) Pending for Minor penalty or major penalty proceedings |
-01- (As on 31.03.2026) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Finalized for Minor penalty or major penalty proceedings | -05- (During F.Y. 2025-26) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.12 | Programmes to advance understanding of RTI (Section 26) | (i) Educational programs | Gujarat Gramin Bank organizes session on RTI awareness at regular interval for proper understanding / awareness of RTI act. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Efforts to encourage public authority to participate in these programs | RTI letters, emails communications are sent to all the Regional offices and circulars are issued from time to time. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iii) Training of CPIO /APIO | NIL | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iv) Update & publish guidelines on RTI by the Public Authorities concerned | Bank updates and publishes guidelines on RTI on regular intervals. Last updated on 20.05.2026 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1.13 | Transfer policy and transfer orders [F No. 1/6/2011- IR dt. 15.4.2013] | Orders are being issued at management call/ as per banks requirements under obligation of banks transfer policy and as per CVC guidelines at decentralized structure level. Transfer Policy of Bank is available on Bank’s Website. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2.1 | Budget allocated to each agency including all plans, proposed expenditure and reports on disbursements made etc. [Section 4(1)(b)(xi)] |
(i) Total Budget for the public authority (ii) Budget for each agency and plan & programmes (iii) Proposed expenditures (iv) Revised budget for each agency, if any |
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| (v) Report on disbursements made and place where the related reports are available | Please refer Annual Audit Report available on website under Publication Tab https://www.ggb.bank.in | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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(vi) Information related to procurements (a) Notice/tender enquires, and corrigenda if any thereon (b) Details of the bids awarded comprising the names of the suppliers of goods/ services being procured, (c) The works contracts concluded – in any such combination of the above- and (d) The rate /rates and the total amount at which such procurement or works contract is to be executed. |
Please refer “Tender” Tab on our website https://www.ggb.bank.in/tenders.php | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2.2 | Foreign and domestic tours (F.No. 1/8/2012- IR dt. 11.9.2012) | (i) Budget | There is no separate Budget for Foreign tours. This is met out of the General Budget | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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(ii) Foreign and domestic Tours by ministries and officials of the rank of Joint Secretary to the Government and above, as well as the heads of the Department. (a) Places visited (b) The period of visit (c) The number of members in the official delegation (d) Expenditure on the visit |
Visit of Chairman (During Last Quarter 2025-26)
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| 2.3 | Manner of execution of subsidy programme [Section 4(i)(b)(xii)] | (i) Name of the programme of activity | There are no subsidy programmes or plans for lending activities of the Bank as a whole, except targets for priority sector lending. There are different schemes for advances of the Bank and the terms and conditions are already available in the Bank's website. However all govt. sponsored schemes/ Programmes are being implemented in true spirit by the bank for the public benefit and being monitored by bank's financial inclusion dept. Bank is acting as channel to provide govt. subsidies to the public | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Objective of the programme | Not applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iii) Procedure to avail benefits | Not applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iv) Duration of the programme/ scheme | Not applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (v) Physical and financial targets of programme | Not applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (vi) Nature/scale of subsidy/amount allotted | Not applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (vii) Eligibility criteria for grant of subsidy | Not applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (viii) Details of beneficiaries of subsidy programme (number, profile etc) | Not applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2.4 | Discretionary and non-discretionary grants [F. No. 1/6/2011-IR dt. 15.04.2013] | (i) Discretionary and non-discretionary grants / allocations to State Govt./ NGOs/other institutions | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Annual accounts of all legal entities who are provided grants by public authorities | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2.5 | Particulars of recipients of concessions, permits of authorizations granted by the public authority [Section 4(1) (b) (xiii)] | (i) Concessions, permits or authorizations granted by public authority | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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(ii) For each concession, permit or authorization granted (a) Eligibility criteria (b) Procedure for getting the concession/ grant and / or permits of authorizations (c) Name and address of the recipients given concessions/permits or authorisations (d) Date of award of concessions /permits of authorizations |
Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2.6 | CAG & PAC paras [F No. 1/6/2011- IR dt.15.4.2013] | CAG and PAC paras and the action taken reports (ATRs) after these have been laid on the table of both houses of the parliament. | Audited Report 2024-25 available on Publication tab on home page. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3.1 | Particulars for any arrangement for consultation with or representation by the members of the public in relation to the formulation of policy or implementation there of [Section 4(1)(b)(vii)] [F No 1/6/2011- IR dt. 15.04.2013] |
Arrangement for consultations with or representation by the members of the public (i) Relevant Acts, Rules, Forms and other documents which are normally accessed by citizens |
Following information is easily accessible by Citizen:
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(ii) Arrangements for consultation with or representation by (a) Members of the public in policy formulation/ policy implementation (b) Day & time allotted for visitors (c) Contact details of Information & Facilitation Counter (IFC) to provide publications frequently sought by RTI applicants |
There is no arrangement for consultation with the members of Public in formulating any of the Policies of the bank. However, the Board of the Bank includes Directors nominated from RBI/NABARD/ Government of India, Government of Gujarat which approves the policy formation.
As per the present arrangement, the shareholders if any can raise issues concerning policies in the Board Meetings.However, members of public get participated in monthly meeting of customers. Further the Bank's Annual results is published in Newspapers and uploaded on Bank’s official website for information of public at a larger, as well as the shareholders. |
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| Public- private partnerships (PPP) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (i) Details of Special Purpose Vehicle (SPV), if any | Not applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Detailed project reports (DPRs) | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iii) Concession agreements. | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iv) Operation and maintenance manuals | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (v) Other documents generated as part of the implementation of the PPP | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (vi) Information relating to fees, tolls, or the other kinds of revenues that may be collected under authorisation from the government | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (vii) Information relating to outputs and outcomes | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (viii) The process of the selection of the private sector party (concessionaire etc.) | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ix) All payment made under the PPP project | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3.2 | Are the details of policies / decisions, which affect public, informed to them [Section 4(1) (c)] |
Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive; (i) Policy decisions/ legislations taken in the previous one year |
Bank publish all relevant materialistic event and information at https://www.ggb.bank.in | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Outline the Public consultation process | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iii) Outline the arrangement for consultation before formulation of Policy | Not Applicable | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3.3 | Dissemination of information widely and in such form and manner which is easily accessible to the public [Section 4(3)] | Use of the most effective means of communication | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (i) Internet (website) | Internet , Bank’s website Link -> https://www.ggb.bank.in | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3.4 | Form of accessibility of information manual/ handbook [Section 4(1)(b)] | Information manual / handbook available in | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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(i) Electronic format (ii) Printed format |
https://www.indiacode.nic.in/bitstream/123456789/1492/1/197621.pdf All the information manual/Handbook related to RTI/CIC/ Sec.4-RTI compliance/service charges/Rate of Interest/Application forms and other relevant information are available on bank website in electronic format, which can be downloaded/printed by any member of public as per his convenience without any charges. |
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| 3.5 | Whether information manual/ handbook available free of cost or not [Section 4(1)(b)] | List of materials available | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (i) Free of cost | Please refer point no 3.1 as mentioned above | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) At a reasonable cost of the medium | For materials available at reasonable cost please refer below link on Bank’s official website. https://www.ggb.bank.in/webdata/downloads/servicecharges1.pdf |
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| 4.1 | Language in which Information Manual/ Handbook Available [F No. 1/6/2011- IR dt. 15.4.2013] | (i) English | RTI ACT ENGLISH | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Vernacular/ Local Language | RTI ACT HINDI | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4.2 | When was the information Manual/Handbook last updated? [F.No. 1/6/2011-IR dt 15.4.2013] | Last date of Annual updation | 20-05-2026 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4.3 | Information available in electronic form [Section 4(1)(b)(xiv)] |
(i) Details of information available in electronic form (ii) Name/ title of the document/record/ other information (iii) Location where available |
Please refer point no 3.1 as mentioned above and further information can be accessed through link https://www.ggb.bank.in/index.php | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4.4 | Particulars of facilities available to citizen for obtaining information [Section 4(1)(b)(xv)] |
(i) Name & location of the faculty (ii) Details of information made available |
Online from official website, link to access the same is, https://www.ggb.bank.in/ for details of information please refer point no 3.1 as mentioned above. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iii) Working hours of the facility | Information on the Bank’s website is accessible to the public at all times and is available on a 24×7×365 basis. Further, the list of toll-free numbers and telephone numbers has also been published on the Bank’s website. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iv) Contact person & contact details (Phone, fax email) | Please refer to point no 1.10 (i) as mentioned above | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4.5 | Such other information as may be prescribed under section 4(i) (b)(xvii) | (i) Grievance Redressal mechanism | https://www.ggb.bank.in/complaints.php | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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(ii) List of completed schemes/ projects/ Programmes (iii) List of schemes/ projects/ programme underway |
Gujarat Kisan Credit Card , Loan for Agriculture Machinery / Equipment , Loans for Food Processing and Agro Products , Agriculture Infrastructure Fund, SRTO Loan Scheme , Car Loan to Farmers/ Public , Traders Loan , Advance against Property , Arogyadham Loan Scheme , Housing Loan for Public , Loan against Future Rent Receivables , Education Loan , Personal Loan , SME loan pack , Financing under MUDRA , Credit Linkage scheme for SHGs , Loan scheme for Solar Rooftop Financing under PM KUSUM scheme etc. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (iv) Details of all contracts entered into including name of the contractor, amount of contract and period of completion of contract | “Tender Tab” : https://www.ggb.bank.in/tenders.php | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (v) Annual Report | “Publications Tab” : https://www.ggb.bank.in/index.php | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (vi) Frequently Asked Question (FAQs) | “FAQs Tab” https://www.ggb.bank.in/FAQ.php | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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(vii) Any other information such as a) Citizen’s Charter b) Result Framework Document (RFD) c) Six monthly reports on the d) Performance against the benchmarks set in the Citizen’s Charter |
a) Citizens' Charter and Fair Practice Code is available on website. b) Not applicable c) Not applicable d) Not applicable |
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| 4.6 | Receipt & Disposal of RTI applications & appeals [F.No 1/6/2011-IR dt. 15.04.2013] | (i) Details of applications received and disposed | Details of RTI applications received and disposed. From 01.05.2025 to 31.03.2026, Applications Received: 256; Application Disposed:240 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| (ii) Details of appeals received and orders issued | Details of RTI Appeals received and disposed. From 01.05.2025 to 31.03.2026, Appeals Received: 37; Appeals Disposed:35 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4.7 | Replies to questions asked in the parliament [Section 4(1)(d)(2)] | Details of questions asked and replies given | For Lok Sabha Questions visit Lok Sabha Questions For Rajya Sabha Questions visit Rajya Sabha Questions |
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| 5.1 | Such other information as may be prescribed [F. No. 1/2/2016- IR dt. 17.8.2016, F No. 1/6/2011- IR dt. 15.4.2013] | (i)Name & details of Current CPIOs & FAAs Earlier CPIO & FAAs from 01.05.2025 | Details of CPIO at Head Office Since 01-05-2025 i.e. from the date of existence of Gujarat Gramin Bank is as under:
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(ii)Details of third party audit of voluntary disclosure, (a)Dates of audit carried out, (b)Report of the audit carried out |
01.06.2026 Report is available on Bank’s Website in the following link: GGB |
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(iii)Appointment of Nodal Officers not below the rank of Joint Secretary/ Additional HoD (a)Date of appointment (b)Name & Designation of the officers |
Shri Sudarshan Ganji Senior Manager, Gujarat Gramin Bank Address: Gujarat Gramin Bank, Head Office, 3rd & 4th Floor, Suraj Plaza-1, Sayajiganj, Vadodara : 390 005. |
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(iv)Consultancy committee of key stake holders for advice on suo-motu disclosure (a)Dates from which constituted (b)Name & Designation of the officers |
We are in process of formation of Consultancy committee of key stake holders for advice on suo-motu disclosure. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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(v)Committee of PIOs/FAAs with rich experience in RTI to identify frequently sought information under RTI (a)Dates from which constituted (b)Name & Designation of the Officers |
We are in process of formation of Committee of PIOs/FAAs with rich experience in RTI to identify frequently sought information under RTI. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6.1 | Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information | Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information | Please refer point no 3.1 as mentioned above | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6.2 | Guidelines for Indian Government Websites (GIGW) is followed (released in February 2009 and included in the Central Secretariat Manual of Office Procedures (CSMOP) by Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievance and Pensions, Govt. Of India) |
(i)Whether STQC certification obtained and its validity. (ii)Does the website show the certificate on the Website? |
Not Applicable During the process of obtaining STQC certificate, STQC officials had informed us that this particular certification is for GOI websites only. In other words, the websites with domain names ending with gov.in or nic.in or edu.in or similar domains are eligible for the certification. Since our Bank’s website is having bank.in domain names, we are not eligible for the certificate. The same is mentioned in the Guidelines given under: https://stqc.gov.in/sites/default/files/Guidelines%20for%20Indian%20Govt%20Websites%20-%20GIGW2018_Released%20version.pdf |
Contact us
The contact addresses of all the officials and offices for different purposes are available in Contact Us
section. Click here to view the section.
Your suggestions
If you have any suggestion for our bank for disclosing any information in addition to what is already disclosed in
its public domain, please send the same by email at ho@ggb.bank.in
Suggestions should not include the requests for information for individuals and specific information on adhoc basis,
for which the request/application has to be made under the RTI Act, 2005.
Dissemination of Information to public through bank’s web site
Gujarat Gramin Bank places the up to date information about it’s Products / Services / Facilities available to
public/any other information, which can be disclosed, in public domain.
Public can access the same at Bank’s Website
Financial Results / Annual Report
Bank's latest financial results / annual report is available on Publication tab on home page.
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